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Business Intelligence (BI) Essentials
IBM (via Coursera)
Professional Learning

- Provider
- IBM (via Coursera)
- Issued
- July 21, 2026
- Credential ID
- 8PU3O8X5O4NU
An IBM course on Coursera covering what Business Intelligence is and how organizations turn raw data into decisions — the conceptual foundation underneath the dashboards I build. A single course, not a full IBM Professional Certificate.
Skills demonstrated
Business Intelligence FundamentalsKPI ConceptsReportingDashboardsData-informed Decision-MakingBI Roles, Processes, and Business Applications
What I learned
How BI programs are structured end to end — from defining KPIs and reporting requirements through dashboard design and decision support — and the shared vocabulary to talk with stakeholders about BI maturity, not just build the reports.
How it supports my analytics career
Directly underneath my day-to-day work: KPI design and executive reporting at Vector and JACCS, and the governance/KPI-definition discipline behind the Enterprise Sales Intelligence Platform.